Mantel
Help

Mantel help

Can't find your answer? Email christophergates.cg@gmail.com and you'll hear back from the person who makes Mantel, usually within a day. Please don't email ID numbers, account numbers or passwords.

Getting started

What's the fastest way to set Mantel up?

Tap Add anything on Today and type or say things the way you'd tell a friend: "Water bill $64 on the 15th every month", "Netflix 17.99 monthly", "Passport expires March 2029". Then add your insurance policies and household in Vault, and pick the upkeep jobs that fit your home in Home. The readiness card on Today shows what's left.

Can I try it with example data first?

Yes. During setup, or later in Settings › Your data, add the example household. Remove it in one tap from the same place; anything you added yourself stays.

How does the money-leak finder work without my bank login?

Download a statement from your bank's or card's website or app. CSV works best; OFX, QFX and PDF statements work too. Then open it in Mantel (Money › Find money leaks, or share the file to Mantel from Files or Mail). Mantel reads it on your iPhone, lists every repeating charge, flags price increases and overlapping services, and links to each company's cancellation page. It doesn't keep the file. Two or three months of history gives the best results.

Does Mantel cancel subscriptions for me?

No. Mantel shows you what you're paying for and where to cancel it, but you cancel with the company yourself, so nobody else ever gets into your accounts and nobody takes a cut of what you save.

Backups and new iPhones

How do I make sure I never lose my records?

Two ways, and using both is best. First, if your iPhone's iCloud Backup is on, Mantel is included (you can turn this off in Settings › Privacy center). Second, make a locked backup file in Settings › Back up, restore and export, and save it somewhere you control, such as iCloud Drive, a computer or a USB drive. Write the password down: nobody, including us, can open the file without it.

How do I move Mantel to a new iPhone?

Restoring your new iPhone from an iCloud or computer backup brings Mantel along. Or install Mantel on the new iPhone, open your locked backup file from Files or Mail, choose Mantel, and enter the password.

Can my spouse and I see the same records?

Each iPhone keeps its own records; there is no shared cloud copy, which is part of what keeps them private. To hand information over, share the Emergency Binder PDF or a locked backup file, and they can restore it on their iPhone ("Add what's missing" keeps anything already there). Premium's Family Sharing means you only pay once for the whole family.

Premium

What does Premium cost?

$39.99 a year with a two-week free trial, $5.99 a month, or $99.99 once for life (US prices; other countries vary). Subscriptions renew automatically until you cancel. Tasks, reminders, home upkeep, the daily brief, Face ID lock, widgets, Siri, backups and exports stay free.

How do I cancel or change my subscription?

On your iPhone, open Settings, tap your name, then Subscriptions, then Mantel. Or open Mantel's Settings and tap Manage subscription. Cancel at least 24 hours before the renewal date to avoid the next charge. Your records stay put either way.

How do I get a refund?

Apple handles refunds. Go to reportaproblem.apple.com, sign in with your Apple Account, and choose Mantel.

Premium isn't showing on my iPhone or my family's.

In Mantel, open Settings and tap Restore purchases. For family members, Family Sharing must be on and set to share purchases (iPhone Settings › your name › Family Sharing › Purchase Sharing). It can take a few minutes to appear on their iPhones.

Privacy and security

Where is my information stored?

Only on your iPhone, in Mantel's private storage, encrypted by iOS and sealed whenever the iPhone is locked. Mantel has no servers and no accounts. See the privacy policy for details.

How can I check that Mantel doesn't send my data anywhere?

Turn on App Privacy Report in iPhone Settings › Privacy & Security, use Mantel for a while, then look up Mantel in the report. It shouldn't have contacted any domains.

I forgot my Emergency Binder or backup password.

Those passwords are never stored anywhere, so they can't be recovered. Make a new binder or a new backup with a new password; your records in Mantel aren't affected.

How do I delete everything?

In Mantel, open Settings › Your data › Erase everything. Deleting the app also removes its data from your iPhone.

Apple Intelligence

Which iPhones get the Apple Intelligence extras?

iPhone 15 Pro and newer, with Apple Intelligence turned on in iPhone Settings. On other iPhones Mantel works the same, with the brief and quick-add handled by Mantel's own on-device logic.

Mantel organizes what you enter and reminds you about it. It isn't financial, legal, medical or insurance advice.